Shipping Policy Page

Shipping Policy

Thank you for shopping with us! We’re excited to deliver your new favorites right to your doorstep. Please read through our Shipping Policy Page to understand how we handle your order.

1. Shipping Locations
We proudly offer worldwide shipping! No matter where you are, we’re happy to deliver our products to you.

2. Processing Time
Orders are typically processed within 2-3 business days. You will receive an email notification with tracking information once your order has shipped.

3. Shipping Rates
Shipping costs are calculated at checkout based on the delivery location and the weight of your order. You can view the shipping rate before completing your purchase. We offer a range of shipping options, including standard and expedited delivery.

4. Estimated Delivery Times
Delivery times may vary depending on your location and the shipping method chosen. Here are some general guidelines:

  • Domestic (within [Your Country]): 5-7 business days

  • International: 10-20 business days (depending on location)

Please note that customs processing and local delivery can sometimes cause delays beyond our control.

5. Customs & Import Duties
For international orders, please be aware that customs duties, taxes, and fees may apply. These charges are the responsibility of the customer, and we recommend checking with your local customs office for more information on potential fees before placing an order.

6. Order Tracking
Once your order ships, we’ll send you a tracking number via email so you can monitor your package's journey. Please allow up to 24 hours for tracking information to update in the system.

7. Shipping Delays
While we strive to deliver your order as quickly as possible, shipping times may be impacted by factors outside our control, such as weather conditions, customs delays, or high-volume seasons (e.g., holidays). We appreciate your understanding.

8. Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately. We will assist you in filing a claim with the carrier and ensure you’re taken care of.

9. Returns and Exchanges
For information about returns and exchanges, please refer to our 'Return Policy' page.

10. Contact Us
If you have any questions regarding shipping or need assistance, please don’t hesitate to contact us at juliafedro1224@gmail.com or +48 668633535